Laura Graham

Laura Graham

LPN Enrollment Nurse
Shelly Richardson

Shelly Richardson

RN Navigator

SHELLY RICHARDSON, RN, is a Registered Nurse working with Tandem365. In this role, Shelly coordinates all aspects of Home Case Management including physical and emotional assessment, coordinating care with medical providers and facilitating necessary resources for identified needs to allow participants to remain in their home and avoid unnecessary emergency and hospital visits. Shelly holds an Associate Degree in Nursing from Montcalm Community College. Shelly has been a nurse for 24 years and has worked at a hospital with medical surgical patients and long-term care. She has also worked at a physician office with endocrinology. She has been trained and certified in wound care and has been working with Homecare and Case management for 20 years. Shelly has been working with Tandem365 since 2014.

Stefanie McCallum

Stefanie McCallum

RN Navigator

STEFANIE MCCALLUM, RN has worked in health care for over 20 years. She worked as a certified nursing assistant in long-term care, home health care, and private duty before returning to school and earning her Bachelor of Science in Nursing in 2008 at Grand Valley State University. Before coming to Tandem365 in 2016, Stefanie worked in a medical/surgical critical care setting. In her role as an RN Navigator, she enjoys empowering her participants to manage their health care as independently as possible and being a staunch advocate for her participants’ goals and preferences. She has a real passion for education and teaching, whether it’s educating a participant and their family or passing her knowledge on to future generations of nurses. Stefanie is married with three children. She enjoys music, going to concerts and festivals, and is a voracious reader.

Sherry Gosset

Sherry Gosset

RN Navigator

SHERRY GOSSET, RN is a Registered Nurse with Tandem 365. In this role, Sherry coordinates all aspects of Home Case Management including physical and emotional assessment, coordinating care with medical providers, facilitating necessary resources, for needs identified to allow participants to remain in their home and avoid unnecessary emergency and hospital visits. Sherry holds a diploma in Nursing from Blodgett School of Nursing. Sherry has spent 33 years in varied specialties, such as Mother Baby, Pain management, Medical Surgical, Oncology, Orthopedics, Neurology, Progressive Care and Home-based Case Management. Sherry has been with Tandem 365 for 1 year, assisting participants to navigate the health care system and advocating, on their behalf, for their needs.

Amy Muller

Amy Muller

RN Navigator

AMY MULLER, RN received her Bachelor of Science degree in nursing from GVSU in 2001 and has worked full time as an RN ever since. Starting at Blodgett Hospital, Amy worked as an orthopedic/med-surg nurse for 5 years, followed by 2 years in the primary care setting. For the next 7 years, Amy devoted her nursing career to mental health, working as a case manager in residential behavioral health programs, staff nurse in addictions, and as a nursing supervisor in the inpatient psychiatric hospital. Amy has been with Tandem365 since 2015. She values the longevity of the relationships she builds with her participants and considers it an honor to be able to provide support, education, and advocacy for her patients. In her spare time, in addition to raising three school age daughters, Amy loves musicals, movies, and spending time with her many pets.

Kathy Cobb

Kathy Cobb

RN Navigator

KATHY COBB, RN is a Nurse Navigator with Tandem365. In this role, Kathy works closely with the multidisciplinary team with a focus on home case management; providing assessments, education, medication management, and working with the medical team on needed interventions. The overall goal is to prevent unnecessary hospitalizations and assist each participant in their personal health goals. Kathy has been a registered nurse for 20+ years with expertise in the field of skilled home health. She has held many different positions as a clinical community nurse, preceptor, clinical manager, director and administrator. She graduated with honors from William Paterson University in New Jersey with a Bachelor of Science in Nursing. She obtained an 18-month Leadership Certification through Mercy Hospital and Saint Louis University. She has moved and worked in many states but is happy to be home in Michigan. Kathy is an energetic and compassionate nurse who enjoys serving others in the home setting

Carrie Toland

Carrie Toland

RN Navigator

CARRIE TOLAND, RN is a Nurse Navigator with Tandem365. In this role, Carrie assists in the health care management of participants in the community with the goal of prevention of hospitalization and falls. Carrie Toland has 10 years of expertise in nursing. Before joining Tandem365 in 2019, Carrie worked as an Emergency Department nurse for 3 years where she has extensive knowledge in multiple disease processes. Prior to the Emergency Department, Carrie worked as a triage nurse for a Primary Care practice and as a Hospice nurse where she has experience with end of life care. Carrie is compassionate and is dedicated to her participants.

Michelle Jenkinson

Michelle Jenkinson

RN Navigator

MICHELLE JENKINSON, BSN also has an associates degree in Allied Health. Michelle’s career started off as a Paramedic for 12 years before receiving her nursing degree and working on a Neonatal Intensive Care Unit for 1 ½ years. Michelle also has experience as an emergency department nurse where she excelled as a Critical Care Trauma Nurse and a charge nurse for 8 years.

Korey Long

Korey Long

RN Navigator

KOREY LONG, RN has more than 20 years’ experience as a nurse working in a variety of settings including acute care, sub-acute rehabilitation, long term care, hospice, home care and wound management. The last ten years she has focused on wound care and case management, with a strong focus on preventing hospitalizations and patient education. Korey received her LPN from Grand Rapids Community College and her RN from Montcalm Community College. She is currently working on her BSN/MSN at Spring Arbor University.

Tammi VanderWal

Tammi VanderWal

RN Navigator

TAMMI VANDERWAL, RN is a nurse navigator on the TANDEM365 team. She graduated from Kellogg Community College in 2006. She has worked in a variety of settings including a bedside nurse at the hospital in trauma and orthopedics, phone triage, home care and case management. As a RN with TANDEM365, she will assist in your health care management by helping to navigate the medical world and find resources to help keep your independence at home. Her goal will be to help prevent hospitalizations and educate you to meet your health goals. Tammi has been married for 15 years and has 3 young girls. Her youngest has multiple special needs and is medically fragile. She knows how difficult it can be to navigate the medical world and enjoys helping others based off her personal experience.

Jamie Armstrong

Jamie Armstrong

RN Navigator

JAMIE ARMSTRONG, RN is an RN on the TANDEM365 team. In this role, Jamie assists in the health care management of participants in the community with the goal of prevention of hospitalizations as well as assisting participants in their personal health goals. She has worked as a paramedic for a local ambulance company before obtaining her nursing degree. Prior to coming to TANDEM365, Jamie worked as a home care nurse for a local agency. In her role as an RN Navigator, she enjoys providing her participants with the tools to manage their health care as independently as possible. Jamie is married with two children. She enjoys spending time with her family, cooking, and traveling.

Jan Hamstra

Jan Hamstra

RN Navigator

JAN HAMSTRA, RN is a Nurse Navigator with TANDEM365. In her role, Jan assists with the health management of participants in the community with the goal of keeping them in their own homes and avoiding frequent trips to the hospital. Jan has 24 years of expertise in nursing; the majority of which were in roles that focused on the older adult population. Jan is passionate about providing care to patients in their own homes and improving quality of life. Before joining TANDEM365, Jan held other case management roles and has extensive experience in the long term care setting. Jan is compassionate and dedicated to her participants and is an asset to the clinical team.

Kelli Singleton

Kelli Singleton

RN Navigator

KELLI SINGELTON, RN has been a nurse for four years. Kelli has been a supervisor at a rehab and a long-term care facility. Kelli also has worked as a RN case manager in homecare for about three years. Kelli has plans to further her education in the nursing field. Kelli dedicates her free time to the youth in her community by volunteering at two local non profit organizations. She also enjoys traveling, boating, attending church, and going to local sporting events with her husband and children.

Calvin Strombeck

Calvin Strombeck

RN Navigator

CALVIN STROMBECK, is a Nurse Navigator on the TANDEM365 team. In this role, Calvin enjoys providing his participants with the tools to manage their health care and meet their personal health goals. Prior to coming to TANDEM365, Calvin worked as a chef and a Float Nurse at Bronson Battle Creek Hospital. He has experience in the ED, Cardiovascular and Pulmonary, Critical Care, Mother/Baby, Gastroenterology and Surgical areas of the hospital. Calvin received his education from Kalamazoo Valley Community College and is currently pursuing his Bachelor’s in Nursing. He is married with two young boys and enjoys cooking and being outdoors with his family.

Muriel James

Muriel James

MSW Navigator

MURIEL JAMES, MSW is a Social Work Navigator who has been with Tandem 365 since August 2014. Muriel began as a Social Work Intern during her Master of Social Work program at Grand Valley State University and then became a full-time employee in April 2015 once she graduated. Throughout her years at Tandem 365 Muriel has been involved with creating and improving processes to better serve the Tandem 365 participants. Muriel is passionate about helping participants achieve their goals through collaboration and empowerment. Muriel also has a special interest in Advance Care Planning. Muriel can help with connecting you to resources and advance care planning while providing guidance and support, so you can make better informed decisions about your own care and well-being.

Rachel Hicks

Rachel Hicks

MSW Navigator

RACHEL HICKS, MSW is a licensed Master of Social Work and has been working in the healthcare field for more than 10 years. Rachel enjoys working with individuals in the community and assisting them navigate the complex medical system. She has a passion for being outdoors and spending time with her family. Rachel can help with connecting you to resources and advance care planning while providing guidance and support, so you can make better informed decisions about your own care and well-being.

Judy Tiemeyer

Judy Tiemeyer

MSW Navigator

JUDY TIEMEYER, LMSW has been working in the healthcare field for more than 8 years. Judy’s varied background includes degrees in accounting and theology as well as social work. Judy is looking forward to using these skills to help Tandem365 participants navigate their healthcare journey. Judy can help with connecting you to resources and advance care planning while providing guidance and support, so you can make better informed decisions about your own care and well-being.

Kanani Grover

Kanani Grover

MSW Navigator

KANANI GROVER, MSW is a licensed Master’s Social Worker. Kanani brings over 10 years professional social service experience to the team. Her background is primarily in mental health/substance use treatment, but on top of that she has worked with hospice, crisis counseling, and persons with developmental challenges. From personal and professional experience, Kanani knows firsthand that it can be tough dealing with health care. That’s why Kanani is excited learn about you, come alongside you, and help you through it. Kanani can help with connecting you to resources and advance care planning while providing guidance and support, so you can make better informed decisions about your own care and well-being.

Brooke Zehr

Brooke Zehr

LBSW Navigator

BROOKE ZEHR, BSW is a Licensed Social Worker with Tandem365. In this role, Brooke supports the Social Services team by making referrals and coordinating community resources for participants focusing on insurance, financial and safety needs. Brooke is a Certified Advance Care Planning Facilitator and an active Medicare/Medicaid Assistance Program (MMAP) Counselor. With more than 13 years of experience within the field of Gerontology, Brooke is looking forward to using these experiences to help support all participants of Tandem365.

Dawn Sieplinga

Dawn Sieplinga

LBSW Navigator

DAWN SIEPLINGA, LBSW is a licensed bachelor’s social worker and has been working in the healthcare field for more than 25 years. Dawn’s background includes home care, Medicaid Waiver and skilled nursing facilities. Dawn is focused on person-centered planning to help Tandem participants reach their goals. Dawn can help with connecting you to resources and advance care planning while providing guidance and support, so you can make better informed decisions about your own care and well-being.

Katie Cline

Katie Cline

BSW Navigator

KATIE CLINE, LBSW is a licensed bachelor’s social worker with more than 13 years of social work experience. Katie enjoys working in the healthcare field with more than 8 years of experience as a hospital discharge planner as well as case management for individuals with developmental challenges. Katie is passionate about the mission of TANDEM365 and helping participants succeed in their goals.

Meghan Binkowski

Meghan Binkowski

MSW Navigator

MEGHAN NASH, MSW, joined TANDEM365 originally as an intern. Meghan developed a strong passion for helping seniors navigate the complexities of our health care system. After Meghan obtained her MSW, she was hired with TANDEM365 to continue to assist seniors navigate the health care system. Prior to working for TANDEM365, Meghan worked with youth and adults who had varying developmental disabilities. Meghan is excited to continue her social work journey with TANDEM365.

Robyn Stegink

Robyn Stegink

MSW Navigator

Robyn Stegink Williams, MSW, is a Social Work Navigator with TANDEM365. Robyn developed a passion for serving aging adults with compassion through her experience working in assisted living facilities and her internship with TANDEM365. Robyn can help with connecting you to resources and with advance care planning while providing guidance and support, so you can make informed decisions about your own care and wellbeing.

Jenny Rykse

Jenny Rykse

Medical Assistant

JENNY RYKSE, MA is a Certified Medical Assistant with experience in family practice & phlebotomy. She has been with Tandem365 since 2017. Her role is to help coordinate & communicate with her team to provide excellent care management. Jenny’s hobby is spending time with her husband and three children.

Monica Campbell

Monica Campbell

Medical Assistant

MONICA CAMPBELL, MA is a Certified Medical Assistant with Tandem365. Monica graduated from Davenport University in 2010 where she accomplished her associates in Applied Science along with her CMA certification and Diploma in Phlebotomy. Monica is married and a mother of 3 and 1 stepdaughter. Monica enjoys spending time with her family, shopping and bowling. Monica is no stranger to providing care to those in need. Monica has been in healthcare since 2002, working as a patient care assistant, Resident aid, nurse technician and almost 8 years in an internal medicine office before coming to Tandem365. Monica has 18 years of experience in healthcare. Monica will be assisting with medication management/blood draw and any other task as fit to her expertise with the oversight of the navigators and Social workers on your team. Monica is very caring and passionate about the care she gives. She has experience in medication management, drawing blood, vitals, wound dressings, Tracheotomy’s, ventilators, NG tubes, bladder scans, straight catheters/Foley catheters, ileostomies, colostomies.

Elma Zlatanovic

Elma Zlatanovic

Medical Assistant

ELMA ZLATANOVIC, MA has been a Medical Assistant at Tandem365 since 2017. Elma graduated from Davenport University with her Medical Assistance associate. Since she graduated in 2013, she had worked at a physician office as a medical assistant. She worked in the neurology and family practice department as well as express care. She has a variety of skills, however her strengths are care coordination, medication management, phone triage, phlebotomy, and wound care.

Jackie Passchier

Jackie Passchier

Medical Assistant

JACKIE PASSCHIER, MA is a Registered Medical Assistant. After graduating from Davenport University in 2009, she started her career as an RMA within family practice offices. Jackie started at Tandem365 in 2018. Her passion is helping others and serving those in her community to make their life better. Jackie has a daughter and loves spending time with family. She enjoys camping, bonfires, boating and traveling, along with crocheting and crafting as hobbies.

Lindsey Talsma

Lindsey Talsma

Medical Assistant

LINDSEY TALSMA, MA is a Registered Medical Assistant who graduated from Davenport University in 2005. She has worked as an MA for 17 years and has been with TANDEM365 since July 2021. Lindsey has many years of experience obtaining vitals, phlebotomy, injections, triage and care management/coordination with patients and their families. Outside of work, she enjoys spending time with her husband Ben, their 5 children and their dog, Thor. She likes to camp, visit the beach, take walks, watch her kids play sports and enjoy family/friend time. She is also very passionate about animal rescue.

Marilee Bradford

Marilee Bradford

ICP CM

MARILEE BRADFORD, EMT-P is an Integrated Care Paramedic Case Manager with Tandem365. In this role, Marilee works with physicians, nurses, social workers, medical assistants and many other professionals to coordinate the care of Tandem365’s participants. Marilee has more than 22 years of experience as a paramedic. Before joining the Tandem365 team she worked at a local ambulance company providing advanced life support and critical care to the people of her community. She also held leadership roles in the EMS system and once worked as a full-time firefighter. Drawing on her 22 years of experience as a paramedic, Marilee now focuses mainly on case management and the coordination of care in order to keep Tandem365 participants safe in their homes for as long as possible.

Jason McMartin

Jason McMartin

EMT-P

Jason McMartin, EMT-P, has been a paramedic for 23 years. Jason has worked as a paramedic on the ambulance and in the urgent care setting. Jason taught paramedic for five years for a local school. Jason has been with Life EMS for 4 years as a dispatcher, paramedic and TANDEM365 PRN ICP. Jason’s wife is also a paramedic with Life EMS. They have two children, ages 14 and 21 and they enjoy camping and traveling in their free time.

Alex Burgnon

Alex Burgnon

ICP CM

Alex Burgnon is an Integrated Care Paramedic Case Manager with Tandem 365. Alex has 10 years of experience as a paramedic, including roles as a critical care paramedic and field training officer. Alex’s job is to help manage all aspects of his participant’s care and to coordinate with physicians, nurses, social workers and medical assistants in order to formulate the best care plan. Alex will also provide in home assessments and treatments as needed. In their free time, Alex and his wife make it a point to travel as much as possible with an emphasis on the outdoors and exploring other cultures

Hiedi Johnson

Hiedi Johnson

EMT-P

Hiedi Johnson, EMT-P, is an Integrated Care Paramedic with Tandem365. She has worked in the Kent County EMS system for over 20 years, including time spent as a Critical Care Paramedic and a Field Training Officer. In her role with Tandem365, Hiedi works with primary care physicians, any specialists, and the participant to help provide the best, most appropriate care, in a timely fashion. She can also provide in home assessments and treatments to help improve outcomes and keep participants safe in their home for as long as possible.

Heather Howard

Heather Howard

EMT-P

Heather Howard, EMT-P, is an Integrated Care Paramedic with Tandem 365. She has worked in the EMS field for over 20 years. She began her career as a Medic in the Army in 1992 and has been working in Michigan as a Paramedic for 14 years. She is passionate about supporting clients and honoring their choices regarding all aspects of their health. She will work to ensure continuity of care between clients, their families, primary care providers and involved specialists. As a Paramedic she is able to provide this quality case management while being available to address urgent needs of clients. She will perform in-home assessments and, when appropriate, provide treatments which could allow clients to remain in the comfort of their home. Heather’s husband is also a Paramedic and a Veteran. They love to spend time with their 3 children and 1 grandchild.

Shannon Williams

Shannon Williams

EMT-P
Chad Mead

Chad Mead

EMT-P
Brian Pangle

Brian Pangle

Board Chair | President & CEO of Clark Retirement Community
Mark Meijer

Mark Meijer

Board Co-Chair | President of Life EMS Ambulance
Troy Vugteveen

Troy Vugteveen

President & CEO | Christian Living Services / Holland Home
Christina Matzke

Christina Matzke

President & CEO | Sunset Senior Communities
Steve Fetyko

Steve Fetyko

President & CEO | Brio Living Services
Teresa Toland

Teresa Toland

CEO

Teresa Toland, CEO is responsible for a startup business where no blueprint or conditions of participation exist. Her 25+ years of experience in community health care has prepared her for her role in this new initiative. Teresa has spent the past eight years getting to know the health care systems and payers in our community and connecting in a positive way. The success of Tandem365 relies strongly on the ability to understand what health care systems, physicians, payers, patients and caregivers need today and being prepared for a dynamic healthcare industry. Teresa firmly believes that healthcare will continue to fail in the effort to delivery high quality care while at the same time manage the cost of delivering that care. Healthcare providers are confronted every day with situations that challenge them to balance patient needs, insurance demands, and regulatory restrictions and yet produce “quality” driven outcomes. Many American’s will be left on the sideline struggling to make sound choices while attempting to understand a very fragmented complex health system.

Michael McCully, D.O.

Michael McCully, D.O.

Medical Director

Dr. Michael McCully serves as TANDEM365’s Medical Director with over 30 years of experience in both medical and academic sectors. Dr. McCully earned his undergraduate degree at St. Edward’s University in Austin, Texas and his medical degree from Kirksville College of Osteopathic Medicine in Kirksville, MO. He is a long time member of the American Osteopathic Association and the American College of Osteopathic Internists among several others. He also has been awarded many honors including Physician of the Year from Dallas-Ft Worth Medical Center and Internal Medicine Faculty Educator of the Year. Dr. McCully’s comprehensive experience with diverse populations compliments his ability to guide and lead TANDEM365’s clinical initiatives

Tara Wilcox

Tara Wilcox

Director of Clinical Services

Tara Wilcox, RN, BSN, WCC is the Director of Clinical Services at Tandem365, a community paramedicine and complex medical case management program that currently serves over 1000 older adults in Kent, Ottawa, Allegan, and Kalamazoo counties. She obtained her BS in Nursing from Grand Valley State University in 2004. Tara has spent most of her career serving the aging population in various roles, but post-acute care in the home setting is her true passion. Prior to her current role with Tandem365, Tara worked to obtain several advanced certifications in wound management, treatments, and debridement so that patients could have access to advanced wound care options in the comfort of their own home. Tara’s current role fits her true passion for the elderly population due to her main interests in bettering the quality and access to care options available to seniors, assisting the at-risk elderly to age in place, and robust advocacy for improvements in navigating older adults through the complex healthcare system.

Phil Fennema

Phil Fennema

Director of Operations

Philip M. Fennema, EMT-P, CCP is the Director of Operations for TANDEM365. TANDEM365 is an innovative organization designed to provide better care, better health, at lower cost. TANDEM365’s primary purpose is to allow older adults to age in place and safely remain in their homes while avoiding unnecessary hospitalizations. TANDEM365 operates in the space where a medical case management program intersects with a community paramedic program. Philip’s 17 years’ experience in emergency medicine provides a unique insight into the challenges an organization like TANDEM365 faces. Philip recognizes the challenges older adults with complex medical conditions face and firmly believes TANDEM365 can provide innovative solutions. Through engagement with local, regional, and state level emergency medical service agencies, Philip serves this integrated care model by ensuring non-traditional utilization of EMS services is effective.

Katie Huizinga

Katie Huizinga

Clinical Manager RN

Katie Huizinga, RN is currently the Clinical Manager for the nursing team at Tandem365, a complex case management and community paramedicine program that serves over 1000 patients in Kent, Ottawa, Allegan, and Kalamazoo counties. Katie’s role at Tandem365 has been pivotal for improving the access to care and quality of life for medically complex older adults. The majority of Katie’s experience has been in the emergency room setting, but after joining Tandem365 in 2015, she discovered her true passion for the aging population in the post-acute setting. Katie’s natural strengths have solidified her value to the role of case management and for the leadership role that she holds. Katie strives to be innovative and challenge the complexities of healthcare that are present in today’s system and that pose as barriers for those in advanced age.

Laura Kasperski

Laura Kasperski

Clinical Manager RN

Laura Kasperski, RN is currently the Clinical Manager of the nursing team at Tandem365, a complex case management and community paramedicine program that serves over 1000 complex older adults in Kent, Ottawa, Allegan, and Kalamazoo counties. Laura obtained her BS in nursing from Mount Mercy College in Cedar Rapids, Iowa and quickly knew that she had a passion for the elderly population. Laura gained pivotal experience in both the ER and ICU settings prior to taking on more leadership roles that specifically influenced the care and quality of life of the aging population. Laura has received additional training in Polarity Thinking through the Interprofessional Institute for Polarity ThinkingTM in Healthcare which she has used to lead and guide her team though difficult situations and more easily adjust to change. Laura continues to strive to be a true change agent and believes that challenging the status quo in healthcare will lead to improvements in collaboration amongst providers, enhance access and quality of life for patients, and impact the overall healthcare system in a positive way.

Jay Moore

Jay Moore

IT Director

Jay Moore, IT Manager has 20+ years of experience in Information Technology. Jay graduated from Davenport University with a degree in network engineering. Jay is primarily focused on leveraging technology to provide tools that improve collaboration, efficiencies, and quality patient care. Jay has spent 8+ years in the field of Healthcare with a special interest in the unique challenges in the home-based setting. Jay has experience in project management and is responsible for all IT systems including the Electronic Medical Record for Tandem365, myUnity.

Kristen Gildner

Kristen Gildner

Executive Assistant
Brandee Rainone

Brandee Rainone

Program Coordinator
Chantal Storm

Chantal Storm

Care Team Supervisor
Jeremy Bass

Jeremy Bass

Operations Manager

Jeremy Bass is an Integrated Care Paramedic Case Manager responsible for routine consultation, coordinating with those involved in your medical care, and making home visits as we make progress on YOUR goals. Jeremy won’t be doing this alone; our team of Nurses, Social Workers, and Medical Assistances will be involved regularly for support and guidance. Jeremy believes in transparency and talking about the “why” we do things versus the “just because” mentality. Prior to TANDEM365, he worked on the road as a Paramedic for 10 years. His time on the ambulance was fun and fair to say interesting. Most of his career was at a local ambulance company. In 2017, he came to Life EMS and shortly after moved into the Integrated Care Paramedic position. Jeremy has been working with TANDEM365 for almost 3 years now. He started as an Urgent PRN Medic before transitioning to the Case Management role. He grew up in Comstock Park and now lives in the Cannonsburg area. Jeremy has been married for 7 years, his wife is a schoolteacher, and he has 2 little girls. When Jeremy is not spending time with his girls he enjoys fishing, pretty much whenever and wherever he can.

Makala Gerard

Makala Gerard

Quality Coordinator

MAKALA GERARD, EMT-P is an Integrated Care Paramedic with Tandem365. In this role, MaKala looks after all aspects of care, from short-term concerns, long-term care and social needs. Prior to starting as an Integrated Care Paramedic, MaKala spent 4 years in Emergency Medical Services on an ambulance as both an EMT and Paramedic. Passionate about innovative and quality patient care, MaKala provides services that allow for rapid response to acute concerns, help increase patient knowledge, and coordinate care between physicians to improve patient outcomes.

Tony Jones

Tony Jones

System Analyst

TONY JONES, System Analyst has 20+ years of experience in Information Technology. Tony graduated from NIT with a certificate in Computers and Electronics. He is primarily focused on leveraging technology to provide tools that improve collaboration, efficiencies, and quality patient care. Tony spent 7+ years in the field of Long-Term Care and Hospice. He also has experience in Supporting Electronic Medical Record programs which include Vision, Point Click Care and Brightree as well as a strong background using office 365 and SharePoint as an Administrator. Tony has created high end executive reports and dashboards using PowerBI and automated workflows to help automate employee onboarding, terminations and other HR requests.

Mica Campbell

Mica Campbell

Care Team Coordinator
Katelyn Hansen

Katelyn Hansen

Care Team Coordinator
Michelle Trinh

Michelle Trinh

Enrollment Specialist